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The Londoner Hotel, London

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From519US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

38 Leicester Square, London, United Kingdom

Hotel & Spa Jules Cesar Arles is a five-star establishment situated in the heart of Arles, known for its unique architectural heritage and tranquil spa services. The property showcases a blend of modern luxury amidst historical surroundings, reflecting the cultural richness of the region. It is a member of the prestigious MGallery Hotel Collection, which signifies its commitment to quality and service.

Location

Located on Leicester Square, The Londoner is within walking distance of major attractions including Covent Garden, Trafalgar Square, and the West End theatres. The hotel is easily accessible via public transport, with Leicester Square Station serving the Piccadilly Line, linking to Heathrow Airport. Nearby green spaces such as St. James's Park and Green Park provide leisure options for guests.

Rooms

The hotel offers 350 spacious rooms and suites, designed with a luxurious touch featuring Yabu Pushelberg interiors. Bedrooms provide floor-to-ceiling windows that offer views of London, alongside high-end amenities including a Samsung Smart TV and fully stocked minibar. Each room type is equipped with a handcrafted ViSpring mattress, Dyson hairdryer, and luxurious Miller Harris bath products, catering to guests' every need.

Eat & Drink

Dining at The Londoner features six distinct restaurants and bars, highlighting diverse culinary experiences including Mediterranean and Japanese cuisine. A standout is Whitcomb's, where fresh, locally sourced ingredients meet traditional recipes, presented with modern flair. The hotel also boasts a notable Champagne bar, The Stage, which serves breakfast, afternoon tea, and an extensive selection of over 35 Champagnes.

Leisure & Business

The wellness center, The Retreat, encompasses a pool, hydropool, sauna, steam room and a well-equipped gym, designed for relaxation and rejuvenation. Business facilities include seven meeting rooms and a grand ballroom, accommodating up to 850 guests, providing state-of-the-art technology for corporate and social events. Guests can enjoy exclusive access to three private lounges known as The Residence, enhancing their experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Deluxe King Room
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Suite
Max:
2 persons
67 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
London1400 ft
Airports
London City (LCY) 9.2 mi
London Heathrow (LHR) 16.8 mi
Train
Charing Cross Railway Station1700 ft
Metro stations
Leicester Square Tube1000 ft
Bus
Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Spa & wellness center
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

38 Leicester Square, London, United Kingdom
Map view
street view
38 Leicester Square, London, United Kingdom
Nearby
Square
Trafalgar Square
100 ft
Museums
National Gallery
100 ft
Square
Piccadilly Circus
100 ft
Gallery
National Portrait Gallery
100 ft
Seven Dials Covent Garden
Seven Dials
100 ft
Restaurants
Angus Steakhouse
900 ft
20 Cranbourn Street Leicester Square
Chiquito
500 ft
20/21 Leicester Square
Apex Restaurant and Bar
100 ft
Radisson Edwardian Hampshire Hotel
Bubba Gump Shrimp Co
700 ft
Trocadero Centre 13 Coventry Street Unit 75 Trocadero
Planet Hollywood
700 ft
57-60 Haymarket

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great location
friendly staff
small rooms
price inconsistencies
7.8/10
Very good
Rooms
7.7
Location
8.6
Service
8.5
Dining
6.9
Guest reviews
7.8/10
based on 17 review
9.1
9.1/10based on 5701 review
Joshua
United States of America, April  2024
8.2/10

The hotel rooms are a bit on the small side but very well equipped with essential amenities like shampoo, conditioner, and shower gel, as well as cotton buds and cotton wool pads. The rooms were beautiful and comfortable, albeit a bit too cosy for a long stay.

Rooms
8.0
The rooms provided all the essential amenities and were comfortable, though slightly small.
Service
9.0
The service at the Refuel Bar was top-notch, with accommodating and professional staff who were very friendly and made us feel welcome. The hotel went above and beyond by offering compensation for an inconvenience, including a free breakfast.
Location
9.0
The hotel's location is excellent, situated in the lively corner of Leicester Square, providing easy access to various tube stations and the buzzing atmosphere of the area. Being close to everywhere made exploring the city very convenient.
Dining
7.0
The dining experience had its ups and downs. While the overall service was good, there were some inconsistencies with pricing and menu items. The soup, in particular, was a standout disappointment.
Facilities
8.0
The hotel facilities met our needs and were satisfactory overall.
great location
small rooms
Carol
United States of America, March  2024
7.8/10

I had a great stay at this hotel in the bustling center of Leicester Square. The rooms were well-equipped with essentials like Shampoo/Conditioner and Shower Gel, although they were a bit dusty and had a faint smell of construction. Despite that, the rooms were quiet, comfortable, and immaculate.

Rooms
8.0
The rooms were quiet, comfortable, and well-equipped with essentials.
Service
9.0
The service was exceptional, especially from staff members like Beatrice on arrival and Ricardo at the Stage Bar. They were very attentive and accommodating.
Location
9.0
The location is excellent, right in the heart of Leicester Square with easy access to transport links and surrounded by cafes, restaurants, and shops.
Dining
6.0
The dining experience was underwhelming, with a high price tag for breakfast. However, the availability of fish and chips was a plus.
Facilities
7.0
The facility had a good supply of interesting books, games, and magazines for guests to enjoy.
clean
dusty
Chris
United Kingdom, February  2024
7.8/10

The hotel rooms were well-equipped with essentials like Shampoo/Conditioner, and Shower Gel, and even provided Cotten Buds and Cottonwool pads, making packing easier. The rooms were slightly on the small side for the price paid but acceptable. The view facing the rear lane and another hotel was not great, and there was some dust on the floor and architraves.

Rooms
8.0
The rooms were sufficiently big for our needs, with lovely and comfortable beds that had pillows you could sink into.
Service
9.0
The service was amazing, with staff being extremely friendly and welcoming, providing excellent assistance.
Location
7.0
The hotel's location was convenient, right on Leceister Square in the center of London, despite being surrounded by fast food joints and tacky tourist shops.
Dining
8.0
The dining wasn't complimentary but offered a good selection with excellent service from the waiting staff.
Facilities
7.0
The hotel had a good supply of interesting books, games, and magazines but was somewhat strange for a luxury hotel.
Reg
United Kingdom, February  2024
8.2/10

The hotel had nice and well-equipped rooms with a decent view of the city, but they were extra small with the hand wash basin placed outside the bathroom. The service was lovely and very helpful, offering a range of amenities. The location was lovely, in good walking distance of main attractions. The dining experience was extra and a bit confusing regarding pricing. Overall, a comfortable stay with friendly service.

Rooms
8.0
The rooms were nice and well equipped, with a decent view of the city, but a little on the small side.
Service
9.0
The service was lovely and very helpful, offering great amenities.
Location
9.0
The location was lovely, in good walking distance of main attractions.
Dining
7.0
The dining experience was extra and a bit confusing regarding pricing.
Facilities
8.0
The hotel offered a variety of amenities for a comfortable stay.
John
United States of America, January  2024
7.2/10

The hotel had nice rooms but lacked space and had some miscommunication issues. The breakfast service was slow and never got the order right. The attentive staff made our stay enjoyable, especially Beatrice and Ricardo at the Stage Bar. The location, despite being in the basement, felt like Ibiza with private cabanas, but the views were not great for less expensive rooms. The dining options were good, although some confusion with the menu prices. The pool area was a nice feature, but other facilities were not outstanding.

Rooms
7.0
The rooms were nice but a bit crowded with furniture, lacking space to put things.
Service
8.0
The staff was incredibly attentive, making our stay enjoyable.
Location
7.0
The location felt like Ibiza, with private cabanas offering privacy despite being in the basement.
Dining
7.0
The dining experience was good overall, but some confusion with menu prices occurred.
Facilities
7.0
The pool area was a nice feature.
Brian
United Kingdom, December  2023
8.0/10

Upon arrival, the room wasn't ready at 5:00 PM, which was a bit inconvenient, but once settled in, we found the rooms to be spacious enough for our needs. The beds were incredibly cozy with pillows you just sink into, and the room was well-equipped with essentials like shampoo, conditioner, shower gel, and even cotton buds and pads, which was a nice touch. It saved us the trouble of packing those extras.

Rooms
8.0
The rooms were sufficiently big enough for us as we tend to spend most of our days out and about. The beds are lovely and comfortable, and the rooms are very well equipped with essentials.
Service
9.0
The service was fantastic, particularly Paul, who made our stay extra special. They were attentive in their offerings, from room service to valet parking, ensuring a convenient and enjoyable stay.
Location
8.0
The redeeming feature of the hotel was its location, which was very good and in good walking distance of main attractions. Although the view from the less expensive rooms wasn't great, the overall location was ideal for exploring nearby places.
Dining
7.0
The dining experience was satisfactory overall with a good selection and very good service from the waiting staff. However, there were slight disappointments like items gone or cold, affecting the enjoyment.
Facilities
8.0
The hotel offers various facilities for residents' convenience, from shuttle services to tours/ticket assistance, enhancing the overall experience. Despite some minor hiccups, the amenities provided added value to the stay.
Convenient location
Room not ready
Jamie
United Kingdom, December  2023
8.2/10

The hotel rooms were cozy and well-equipped, although smaller than expected for a boutique style establishment with a skyline view. The service provided, especially by the bar team and reception, was exceptional. The location was ideal for exploring London with easy access to main attractions and a bustling area with various amenities. The dining experience, while not complimentary, had a fantastic selection, yet there was a slight miss on consistency. Overall, a pleasant stay worth considering.

Rooms
8.0
The rooms were sufficiently big enough for us, with lovely and comfortable beds and essential amenities provided. However, they were smaller than anticipated based on photos.
Service
9.0
The service from the bar team and reception staff was incredible, making our stay truly enjoyable.
Location
9.0
The hotel's location was excellent for exploring London, with easy access to transport links and a vibrant area full of cafes, restaurants, and shops.
Dining
7.0
The dining experience offered a great choice of dishes, although there was a slight inconsistency in meeting expectations.
Facilities
8.0
The hotel provides a good selection of facilities to enhance the stay, meeting basic needs efficiently.
friendly staff
small rooms
Jim
United Kingdom, November  2023
7.6/10

I was pleasantly surprised by the hotel's charm and the exceptional service provided by the staff. However, the room was quite small for a deluxe option, and the dining experience left much to be desired with limited options at a high price point.

Rooms
7.0
I received a free upgrade to a Deluxe King room with a city view, which was cozy but on the smaller side, with the hand wash basin placed outside the bathroom. The room, however, doubled as a game room, adding a fun touch. The ever-friendly staff made my stay more enjoyable.
Service
9.0
The staff went above and beyond to ensure my partner's dietary needs were met, even preparing a custom dish for me. From check-in to assisting with bags and transportation, their service was impeccable.
Location
8.0
The hotel's location was comfortable and central, right at Leicester Square. Despite facing a rear lane and another hotel, the proximity to tourist attractions like the Thames and Trafalgar Square was a major plus. The surrounding fast-food joints and tourist shops were a bit of a downside.
Dining
6.0
The dining experience was a bit underwhelming, especially considering the steep price tag. The placement of tables around the restaurant was a bit odd, but the homemade jams were a nice touch.
Facilities
8.0
The hotel offered a good range of facilities, including room service, car hire, and a shuttle service. However, some improvements could be made to enhance the dining experience.
Charles
United Kingdom, October  2023
8.0/10

I had a wonderful stay at the hotel! The free upgrade to a Deluxe King with City View was amazing, and the rooms were finished to a very high standard with fantastic features. The staff were super attentive and helpful, going above and beyond to ensure a great experience. The location is excellent, right in the heart of all the buzz and close to transport links. However, the dining experience was underwhelming for the price, and the view from some rooms wasn't the best.

Rooms
9.0
Getting a free upgrade to Deluxe King with City View was awesome! The room was equipped with essentials like Shampoo/Conditioner and Shower Gel, even Cotten Buds and Cottenwool pads, saving me the hassle of packing these.
Service
9.0
The staff were very attentive and helpful, from the moment of check-in to ensuring all my needs were met. They even delivered a small jug of milk to the room!
Location
8.0
The location was fantastic, right in Leicester Square with easy access to cafes, restaurants, shops, and transportation options. It was the hotel's redeeming feature, despite some rooms having less inspiring views.
Dining
6.0
The dining experience didn't live up to expectations, especially for the high price. The £39 menu had discrepancies in prices, making it confusing for guests.
Facilities
8.0
The hotel's facilities were in good order and met my needs during the stay.
Great Location
Uneven Dining Prices
James
United Kingdom, September  2023
7.6/10

The hotel rooms are very well equipped with essentials like Shampoo/Conditioner and Shower Gel, even Cotton Buds and Cottonwool pads, which saves you having to pack these. While the rooms are finished to a very high standard and make the most of a relatively small footprint, they are rather small. The outside rooms provide a better experience.

Rooms
8.0
The rooms are very well equipped with essentials and finished to a high standard, though a bit small. The outside rooms offer a better experience.
Service
7.0
The service was equally pleasant, which is a shame as one staff member appeared rude and acted as if doing a favor by letting us in.
Location
9.0
The location is fantastic, as we could easily reach many places from central Leicester Square. It doesn't get much better than being in Leicester Square, perfect for reaching just about anywhere.
Dining
6.0
The dining had limited choices for the price level, and initially, I didn't enjoy it. It didn't live up to the expectation set by a great dinner the night before.
Facilities
8.0
The hotel offers various facilities including room service, car hire, dry cleaning, housekeeping, and tours/ticket assistance.
well-equipped rooms
limited dining choices
Geoff
United Kingdom, July  2023
8.0/10

I met some great guests during my stay at the hotel, but I found the rooms to be quite small. However, they were very well-appointed and comfortable. The location was very convenient and central with helpful staff. The dining experience had some confusion with menu prices, but the quality was superb. The facilities were top-notch overall.

Rooms
8.0
The rooms were very well-appointed and comfortable, although quite small.
Service
6.0
The service could be more attentive to all guests, not just influencers. The communication regarding room readiness could improve.
Location
9.0
The hotel's location is very good and convenient, perfect for those interested in art, and with helpful reception and concierge staff.
Dining
8.0
The dining experience had some confusion with menu prices, but the quality was superb.
Facilities
9.0
The hotel's facilities were unbelievable, offering everything one could need for a comfortable stay.
Michael
United Kingdom, July  2023
9.0/10

My stay at the hotel was pleasant overall. The rooms were modern and lovely but a bit small with limited luggage storage options. The service was wonderful, with friendly and helpful staff who took good care of us. The location was superb, right on Leicester Square in central London, providing easy access to various attractions. The dining experience was nice, and the facilities were excellent.

Rooms
8.0
The rooms were very modern and lovely but a bit small with no place to store your luggage.
Service
9.0
The service was wonderful, with nice and friendly staff who really looked after us.
Location
10.0
The location was super right on Leicester Square, as good as it gets for central London.
Dining
9.0
The dining was really good, with superb offerings at every turn.
Facilities
9.0
The facilities were excellent with helpful staff and a lovely atmosphere.
Ronald
United Kingdom, July  2023
8.0/10

The hotel is situated in the bustling center of Leicester Square, providing a vibrant and convenient location to explore London. The room I stayed in was a bit small until late afternoon, and breakfast service was slow until 4:30 pm, but overall, it was a comfortable stay with excellent service. I can't wait to return!

Rooms
7.0
The rooms were a bit small but comfortable once settled in.
Service
9.0
The service from the pool staff to the doorman and barman was exceptional, making my stay a delight.
Location
9.0
The hotel's location at the corner of Leicester Square couldn't be better, perfect for exploring the city and soaking up the lively atmosphere.
Dining
7.0
Dining options presented some confusion with discrepancies in menu pricing, but the quality was good overall.
Facilities
8.0
The hotel offers a range of services from room service to car hire, all enhancing the stay experience.
B.
United States of America, June  2023
7.6/10

The hotel rooms are well equipped with essentials like shampoo, conditioner, and shower gel, even providing cotton buds and cotton wool pads, saving the hassle of packing these items. However, the rooms were on the smaller side and felt a bit overpriced for the value offered. While the bath shower was spacious, there was no space to place personal items, and the absence of access to services like Netflix on the TV was disappointing for a new 5-star hotel.

Rooms
7.0
The rooms are equipped with essential toiletries and amenities, but the size is quite small.
Service
8.0
The service was great overall, with helpful and knowledgeable staff. However, there were disruptions due to loud maintenance conversations, though the hotel offered compensation and complimentary breakfast to make up for the inconvenience.
Location
9.0
The hotel's location is very convenient and central, within walking distance of popular London tourist spots like Chinatown, Soho, and Oxford Street. However, it's unparalleled being in the heart of Leicester Square, close to major attractions in Piccadilly and Covent Garden.
Dining
6.0
The dining options were limited and slightly confusing in terms of pricing discrepancies on the menu. Considering the price level, there could be more variety and transparency in the menu selections.
Facilities
The hotel offers various facilities like room service, car hire, dry cleaning, housekeeping, valet parking, shuttle service, tours/ticket assistance, and a welcome drink. However, improvements could be made in ensuring pricing accuracy and communication in the dining area.
Ed
United States of America, June  2023
7.4/10

Staying at this hotel was a mixed experience. The rooms, although not very spacious and facing a brick wall, were well-equipped with essential amenities and had comfortable beds. The service, with prompt assistance and a minor billing issue, was above average. The prime location in Leicester Square was definitely a highlight. However, the dining options were limited, and some aspects were not as impressive as expected.

Rooms
7.0
The rooms, although not spacious and facing a brick wall, were well-equipped and had comfortable beds.
Service
8.0
I received prompt assistance, but there was a minor billing issue.
Location
9.0
The prime location in Leicester Square is unparalleled and perfect for exploring the area.
Dining
6.0
The dining options were limited and not very impressive.
Facilities
7.0
Some facilities were lacking compared to the standard of the hotel.
Great location
Limited dining options
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Rooms and Guests2 Guest, 1 Room